Paying for lesson plans and packages
When you're ready to enrol, request an invoice from your Learning Advisor. A Stripe invoice will be sent to your registered e-main from payments@loomieducation.com.
Payment methods
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We accept payment by all major credit/debit cards and Apple Pay.
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Please note that card payment fees from your banking institution may apply. For more information, check with your financial institution.
Apply Pay
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If Apple Pay is on your device, you can pay with Apple Pay instead of a credit card on the payment screen. Please note that this option will only appear using Safari on Mac OS or iOS. If you subscribe to a recurring weekly or monthly payment, it will charge via Apple Pay for subsequent charges.
Pay upfront
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Opting for a monthly or bulk-months payment often includes a discount, helping you save money. Please speak with your Learning Advisor to find what discounts can apply to you.
Refunds
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When on a bulk-month plan, LOOMI will charge you for the total enrolment. You can withdraw at any time and receive a refund of your most remaining fees. Bulk-month plans refunded less than 50% of the completion timeframe will incur a 15% administration fee of the remaining balance.
Sibling discounts
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Families can purchase multiple classes for a sibling. Simply inform your Learning Advisor to enjoy a seamless 10% discount every month! Sibling discount cannot be applied with a seperate ongoing discount e.g. welcome discount, summer discount, etc.
Refunds
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From the date of request, refunds may take between 5-7 business days to reflect on your original payment method. Please see more information here: www.loomieducation.com/cancellations
Policy updates
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LOOMI reserves the right to revise, amend, or update this Cancellation and Refunds Policy at any time without prior notice.
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Any changes to the policy will be effective immediately upon posting on this page.
Review
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We encourage you to review this policy periodically to stay informed of any updates or changes.
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If you have any questions or require further clarification regarding our Payments policy and processes, please don't hesitate to contact our support team. We are here to assist you and ensure a smooth tutoring experience.